Bose Smart Glasses 1 Noise Cancellation Reset

Introduction

The Bose Smart Glasses 1 combine augmented‑reality displays with high‑fidelity audio and active noise cancellation (ANC). The ANC system lets you enjoy a quiet digital experience even in noisy environments, but like any complex electronics feature it can sometimes behave unexpectedly. Whether the ANC suddenly cuts out, the volume drops, or the glasses refuse to enter ANC mode, a reset can often restore normal operation.

This guide walks you through every step of resetting the noise cancellation on the Bose Smart Glasses 1. It covers the app‑based method, the physical‑button method, and how to troubleshoot lingering problems. By the end, you’ll know exactly how to get the ANC back to its optimal state and keep your glasses running smoothly.

Understanding Noise Cancellation on the Smart Glasses 1

Noise cancellation in the Smart Glasses 1 uses microphones placed around the frame to pick up ambient sound. The glasses generate a sound wave that is phase‑inverted to the incoming noise, effectively cancelling it out. The ANC system is powered by the glasses’ internal processor and controlled via software. Because the feature relies on real‑time signal processing, firmware bugs, battery fluctuations, or interference can cause it to malfunction.

Resetting the ANC clears temporary software caches, restores default configuration, and re‑establishes the microphone‑speaker loop. It does not erase any stored user data such as saved networks, app settings, or recorded audio. The glasses stay fully functional after the reset.

Why a Reset Might Be Needed

A reset is a quick, safe first step before turning to more involved troubleshooting or seeking professional service.

Preparation Before Resetting

1. Charge the glasses
   Ensure the glasses are at least 50 % charged. A low battery can interrupt the reset process.

2. Update the Bose app
   Open the Bose Connect or Bose Smart Glasses app on your phone and check for the latest version. An outdated app can miscommunicate with the glasses.

3. Pair the glasses with the app
   If you have disconnected, reconnect via Bluetooth. A stable connection is essential for a successful reset.

4. Check firmware status
   In the app, tap the device icon and scroll to “Firmware version.” If a newer firmware is available, install it now. Some resets are only effective after the firmware is up to date.

5. Locate the reset button
   The Smart Glasses 1 have a small reset button on the frame, near the hinge. It is usually covered by a tiny plastic tab. Remove the tab carefully.

6. Close any other open applications
   Shut down any other audio or AR apps that might interfere with the reset process.

After completing these steps, you are ready to perform the reset via your chosen method.

Resetting Noise Cancellation via the Bose Smart Glasses App

The app offers a convenient, wireless route to reset the ANC. Follow these steps:

1. Open the Bose Smart Glasses App

Launch the app on your smartphone. If you do not have the app, download it from the App Store or Google Play and create a Bose account.

2. Select Your Glasses

On the main screen, tap the icon that represents your glasses. The icon usually displays the current firmware version and battery level.

3. Navigate to Settings

In the device menu, tap Settings. This screen lists all configurable options for the glasses.

4. Find the Noise Cancellation Option

Scroll until you see the Noise Cancellation toggle. Tap the toggle to view more options.

If you see “Advanced ANC Settings,” tap that first to access the reset.

5. Initiate the Reset

Within the ANC settings, you should find an option labeled Reset ANC or Restore Default ANC Settings. Tap it. The app will display a confirmation prompt:

“Resetting ANC will restore all noise cancellation settings to factory defaults. Do you wish to continue?”

Tap Yes.

6. Wait for Completion

The glasses will briefly disconnect from the app, perform the reset, and reconnect. You should see a message like “Noise Cancellation Reset Successful.”

At this point, the ANC should function normally. Test it by walking outside or entering a noisy room.

7. Verify

Open the Noise Cancellation toggle again to confirm that the ANC is on. You can also use the app’s diagnostics tool (if available) to run an ANC test.

Resetting Noise Cancellation via the Physical Reset Button

If the app method fails or you prefer a hardware‑centric approach, use the reset button on the frame.

1. Power Off the Glasses

Press the power button (usually on the side of the frame) until the glasses turn off. Hold for about 2 seconds.

2. Press the Reset Button

With the glasses still off, press and hold the reset button. You may need a small pin or a straight‑edge tool. Hold for 10 seconds until the LED indicator blinks white.

3. Power On

Release the reset button and press the power button again. The glasses should boot normally, and the ANC will be reset.

4. Re‑Pair via the App

Open the Bose Smart Glasses app, search for new devices, and pair the glasses again. Follow the on‑screen instructions.

Troubleshooting Common Issues After Reset

Even after a reset, some users report lingering ANC problems. Here are common fixes.

1. ANC Engages but Sound is Muffled

• Check the firmware: Make sure you are running the latest firmware. An older version can have audio bugs.
• Reboot the glasses: Power off, wait 30 seconds, and power on again.
• Clean the microphones: Dust or debris can block the microphones. Use a soft brush to gently clear the openings.

2. ANC Does Not Turn On at All

• Check battery level: Low power can disable ANC to conserve energy.
• Reset the device again: Repeat the app or button reset.
• Test in a quiet environment: Some ANC algorithms require background noise to engage. Try in a noisy room and see if it activates.

3. ANC Engages Randomly When Switching Devices

• Disconnect all other paired devices: If another headset or phone is paired, it might interfere.
• Re‑pair only the Smart Glasses: Unpair all other Bluetooth devices from the glasses and re‑pair only the glasses in the app.

4. ANC Turns Off When Turning on the Display

The ANC may pause while the AR display is active to conserve battery or reduce latency.

• Check settings: In the app, look for an option labeled “ANC while AR active” and toggle it if available.

5. Firmware Update Fails After Reset

• Disconnect other devices: Remove all Bluetooth connections.
• Reboot the glasses: Hold power button for 5 seconds.
• Retry the update: In the app, go to Firmware Update.

Firmware Updates and Software

Resetting ANC often coincides with a firmware update. Firmware provides new features, bug fixes, and performance improvements. Follow these steps to ensure your glasses stay current.

1. Open the Bose Smart Glasses app.
2. Navigate to the Device page.
3. Tap Firmware Update.
4. If an update is available, read the release notes.
5. Press Install.
   Do not turn off the glasses or disconnect the phone during this process.

After the update, repeat the ANC reset if you notice any anomalies. Firmware updates can sometimes lock in new ANC algorithms that differ from the old ones; a reset ensures you’re using the correct settings.

Best Practices & Maintenance

Maintaining the ANC function over the lifetime of your glasses involves routine care:

• Keep the frame clean: Microphone and speaker surfaces should be free of oil and dirt.
• Use the protective case: When not in use, store the glasses in the case to prevent accidental pressure on the sensors.
• Avoid extreme temperatures: Do not expose the glasses to temperatures below 0 °C or above 50 °C.
• Schedule regular software checks: Open the app every month to confirm firmware is up to date.
• Back up your settings: The app may allow you to export preferences; store them in a secure location.
• Contact Bose support: If repeated resets fail or the ANC never engages, professional repair may be needed.

Frequently Asked Questions

Conclusion

Noise cancellation is a core feature that sets the Bose Smart Glasses 1 apart from many other wearable devices. When it stops working properly, a reset—whether performed through the Bose app or the built‑in reset button—provides a quick, reliable solution. By preparing the glasses, following the step‑by‑step reset instructions, and troubleshooting any persistent issues, you can restore a pristine listening experience.

Remember to keep the glasses updated, maintain their cleanliness, and adhere to best‑practice guidelines. A well‑cared‑for pair of Bose Smart Glasses will offer crystal‑clear ANC for years to come. If problems persist after multiple resets and firmware updates, reach out to Bose support for advanced diagnostics or potential repair.