Clearing Clogged Cleaning Head in Bissell Pet Hair Eraser 2000

Understanding the Problem
The Bissell Pet Hair Eraser 2000 is designed to make floor cleaning easier for pet owners. Its specialized cleaning head pulls hair out of carpets and upholstery. Over time, the head can become clogged with pet hair, lint, and debris. When this happens, suction power drops, and the vacuum may stop working properly. Knowing how to clear a clogged cleaning head restores performance and extends the life of your vacuum.

Recognizing a Clogged Cleaning Head

Before you begin a repair, confirm that a clog is the issue.

If the vacuum otherwise runs normally but the cleaning head feels sluggish, a clog is likely.

Gather Your Tools and Materials

To clear the head safely, have the following ready:

• Small flathead screwdriver
• Needle‑point or metal pick (or a pin)
• Clean, dry microfiber cloths
• Warm soapy water
• Replacement filter (if needed)
• Replacement brush roll (optional)
• Small container or bowl for hair collection

Having these items on hand keeps the process quick and reduces the risk of damaging components.

Step‑by‑Step Guide to Clearing the Cleaning Head

1. Power Down and Unplug

Safety first. Turn the vacuum off, disconnect the power cord, and move the unit to a clear, stable surface.

2. Remove the Cleaning Head

Locate the latch or screw that secures the cleaning head to the main body. Use the screwdriver to loosen it. Carefully lift the head off, taking note of its orientation so you can reattach it correctly.

3. Inspect for Obvious Debris

Hold the head under light. Look for large clumps of hair or lint that are obvious. Use a pair of tweezers or the needle pick to remove these clumps. Place the collected hair into the container for disposal.

4. Disassemble the Brush Roll

Most cleaning heads have a detachable brush roll. Loosen any retaining screws or clips. Once free, pull the roll out. If the roll is stuck, gently wiggle it while pulling; avoid forcing it as you may damage the plastic housing.

5. Clean the Brush Roll

Rinse the brush roll under running water. Use warm soapy water if needed. Scrub any stubborn hair with a toothbrush or the needle pick. Make sure all hair is removed. Allow the roll to dry completely before reassembly.

6. Clean the Interior Channels

Inside the head, there are small channels that direct suction. Insert the needle pick or a thin metal tool into each channel and work the hair out in a back‑and‑forth motion. Be gentle to avoid breaking small plastic pieces.

7. Check the Filter

A clogged filter can mimic a head clog. Open the filter compartment and inspect. If the filter looks dirty or has a thick layer of hair, remove it and rinse with warm water. Let it dry fully before reinserting. If the filter is heavily soiled, replace it with a new one.

8. Reassemble the Brush Roll

Slide the brush roll back into its housing. Secure it with screws or clips. Make sure it rotates freely. If the roll feels loose, tighten the retaining mechanism.

9. Reattach the Cleaning Head

Align the head back onto the vacuum body. Snap or screw it into place. Confirm it is firmly seated and that the latch engages correctly.

10. Test the Vacuum

Plug the vacuum back in. Turn it on and test the cleaning head. The suction should feel stronger, and the head should spin smoothly. If you still notice weak suction, double‑check that no hair remains inside the channels.

Safety Tips

• Never force components; if something resists, stop and reassess.
• Avoid using water on electrical components other than the filter, unless the manual specifically allows it.
• Use clean hands or gloves to prevent transferring oils that can cause slipping.
• Keep a small container nearby for collected hair to prevent spreading it around.

Preventative Maintenance Schedule

To keep the cleaning head functioning, schedule regular checks:

• Every 2–3 months: remove hair from the brush roll and channels.
• Monthly: inspect the filter for buildup and clean or replace as necessary.
• After heavy usage: run a diagnostic mode if your model supports it to ensure suction remains optimal.

By staying proactive, you reduce the risk of severe clogs that require more extensive repairs.

Troubleshooting Common Issues

If problems persist after following the guide, consult the user manual for model‑specific troubleshooting or contact Bissell customer support.

Frequently Asked Questions

Q: Can I use vinegar or bleach to clean the head?
A: Stick to warm soapy water. Vinegar or bleach can damage plastic parts and degrade the motor.

Q: How often should I replace the brush roll?
A: When the bristles become worn, bent, or the roll stops rotating freely. Many users replace it every 12 months.

Q: Is it safe to clean the head while the vacuum is plugged in?
A: No. Always unplug before disassembling.

Q: My head still clogs after cleaning. What else can I do?
A: Check the hose and attachments for obstructions. Ensure the brush roll is properly seated and that the filter is functioning.

Q: Does the cleaning head clog more often in certain floor types?
A: Carpets with long fibers or rugs that trap hair can clog the head faster. Use the carpet attachment and clean more frequently.

Final Thoughts

Clearing a clogged cleaning head on the Bissell Pet Hair Eraser 2000 is a straightforward task that can dramatically improve performance and longevity. By following the steps outlined above, you can remove hair and debris efficiently, keep suction strong, and enjoy cleaner floors without the hassle of a malfunctioning vacuum. Regular maintenance and early attention to clogs will save time, money, and frustration in the long run.