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LG G Watch 4 Firmware Upgrade Issue

8 min read
#software update #Smartwatch #LG G4 #Firmware Upgrade #Firmware Issue
LG G Watch 4 Firmware Upgrade Issue

The LG G Watch 4 is a sleek, feature‑rich smartwatch that many users have come to rely on for fitness tracking, notifications, and on‑the‑go connectivity. When the official firmware update drops, the excitement is usually tempered by the nagging question: will my device upgrade smoothly, or will I run into hiccups that freeze the watch, corrupt the software, or even brick the device? This article dives deep into the most common firmware upgrade issues that users encounter on the G Watch 4, explains why they happen, and gives you a proven, step‑by‑step method to avoid or fix them.


Why Firmware Updates Can Be Tricky

Firmware is the low‑level software that tells a smartwatch how to communicate with its sensors, manage power, and execute every user‑visible function. Unlike operating systems on phones or laptops, firmware must run on a tight hardware envelope, and the upgrade path is often a single binary file that must be transferred, verified, and flashed atomically. Because of this, any interruption or mismatch can leave the watch in a gray area where it is neither fully functional nor fully recoverable by normal means.

Common pitfalls include:

  • Power‑related problems – a sudden drop in battery can corrupt the flash memory during an update.
  • Communication glitches – Bluetooth or USB disconnections can leave the firmware incomplete.
  • Incompatible file – downloading the wrong update for a particular region or carrier version.
  • Residual data – leftover caches or corrupted app data can interfere with the flashing process.

Understanding these risks lets you prepare adequately before starting the upgrade.


Preparation Checklist

Before you even touch the watch, get a solid foundation in place.

  • Charge the watch to at least 50 % – If you’re using the watch itself to run the update, ensure it’s powered. For a computer‑driven update, use a charger to keep the device alive.
  • Secure a stable Wi‑Fi connection – Firmware packages can be sizable. A flaky network may lead to incomplete downloads.
  • Disconnect any peripheral devices – Remove Bluetooth accessories, smart glasses, or other wearables such as the Huawei MateBand 7 Bluetooth Pairing Fix that might interfere with the update stream, or the Snap Spectacles 4 Wireless Charging Malfunction Remedy if you use them.
  • Backup important data – Export heart‑rate logs, activity summaries, or calendar entries. Most G Watch 4 models sync automatically to LG Health or Google Fit, but a manual backup is a safety net.
  • Check the firmware version – Open the watch’s settings, go to SystemAbout, and note the current firmware. Compare it to the latest version posted on LG’s support site.

Once the groundwork is set, you’re ready for the upgrade.


Step‑by‑Step Firmware Upgrade

The G Watch 4 offers two primary methods: in‑band over‑the‑air (OTA) and USB‑based direct flashing. OTA is convenient but can occasionally stall; USB offers more control at the cost of a slightly longer process.

OTA Update (Bluetooth‑Only)

  1. On your smartphone, open the LG Health or LG Watch Manager app.
  2. Go to Device SettingsSoftware Update.
  3. If an update is available, tap Download.
  4. Keep your phone and watch within close proximity. The watch will show a progress bar once the transfer starts.
  5. When the progress bar reaches 100 %, the watch will automatically reboot and apply the new firmware.
  6. Wait until the watch finishes rebooting and displays the lock screen.

If the watch freezes or reboots into a bootloader – similar to the issue resolved in the Apple Vision Pro Screen Flicker Fix – you’ll need to retry the OTA update or switch to USB.

USB‑Based Update (Computer‑Assisted)

  1. Download the firmware file for your specific region from the LG support portal.
  2. Connect the watch to a computer using the official USB cable. Ensure the cable is in good condition; a cheap or damaged cable can cause data corruption.
  3. Install the LG Watch Tool on your computer (available for Windows and macOS).
  4. Launch the tool and follow the on‑screen prompts:
    • Select Watch Manager.
    • Choose Firmware Update.
    • Browse to the downloaded firmware file.
  5. Click Start. The tool will first verify the file, then transfer it to the watch, flash the memory, and finally reboot.
  6. Once the process completes, disconnect the cable. The watch should boot into the new firmware.

Common OTA Troubleshooting

When OTA fails, the watch usually shows one of the following error states:

  • “Unable to update” – Often due to a bad internet connection or an outdated LG Health app.
  • “Update interrupted” – Happens if the phone loses power or the Bluetooth link drops.
  • “Bootloader” – Indicates a corrupted firmware load, forcing the device into recovery mode.

Below are proven solutions:

  • Refresh the app – Close LG Health, clear its cache, and restart.
  • Reboot both devices – Power cycle the watch and your phone before retrying.
  • Switch networks – If Wi‑Fi is unreliable, try cellular data if available.
  • Manual OTA – Use the USB‑based update method to bypass Bluetooth entirely.

Advanced Firmware Fixes

If you’re dealing with a stubborn update that fails even after repeated OTA attempts, the USB method often salvages the situation. Here are deeper strategies for edge cases.

1. Force‑Reboot to Bootloader

If the watch is stuck in a boot loop:

  1. Hold the power button for 15 seconds until the screen turns off.
  2. Release and immediately press the power button again.
  3. The watch should enter the bootloader menu (a screen with “Fastboot” or similar).
  4. From the bootloader, you can connect to a computer and run the LG Watch Tool in Recovery mode, which can restore the system partition.

2. Use a Low‑Power USB Hub

Some laptops, especially older models, have inconsistent USB power delivery. Connect the watch to a powered USB hub before starting the update to avoid power loss mid‑flash.

3. Remove the Watch’s SD Card (if present)

Although the G Watch 4 typically does not support external storage, some third‑party cases or accessories add an SD slot. Removing it ensures no external files interfere with the flash.

4. Reset to Factory Settings

When all else fails, a factory reset can clear corrupted configurations that block the update.

  1. On the watch, go to SettingsGeneralReset.
  2. Confirm the reset. The watch will erase all user data and return to its original state.
  3. After the reset, immediately run the USB‑based firmware update.

Warning: Factory reset deletes all user data. Ensure you have backups before proceeding.


Workarounds for Persistent Issues

Some users report recurring problems that are hard to solve with standard methods. Consider these less‑conventional approaches:

  • Keep the phone’s screen on during OTA. Some users find that allowing the phone to sleep interrupts the data stream.
  • Disable battery‑saving features on both devices. Aggressive power management can cut Bluetooth connections.
  • Use a different cable or port on your computer. A faulty port may send incomplete data packets.
  • Update the LG Health app first. An outdated app may lack the proper OTA protocol for newer firmware.
  • If you’re resetting accessories, see the Amazon Echo Frames 2 Voice Assistant Reset for guidance on re‑establishing connections.

These tweaks often break the cycle of repeated failures.


Preventive Maintenance

Firmware upgrades are just one part of keeping a smartwatch reliable. Routine care reduces the chances of update failures.

  • Regularly check for OTA updates; delays in installing updates can expose the device to bugs that might make a future update harder. If you notice screen flicker, refer to the Apple Vision Pro Screen Flicker Fix or the Samsung Gear 2 Pro Display Calibration for guidance.
  • Keep the watch and its accessories clean. Dust and moisture can affect sensor readings and Bluetooth stability.
  • Avoid extreme temperatures. Let the watch cool down before charging if it gets hot during heavy use.
  • Keep the firmware version up to date on the LG Health app. Some apps need the latest version to communicate correctly with newer watch firmware.

Adopting these habits builds a resilient ecosystem around your G Watch 4.


Frequently Asked Questions

How long does a firmware update usually take?

OTA updates typically finish in 15–30 minutes, depending on network speed. USB updates can take up to an hour, especially if the device needs to wipe and reflash large memory sectors.

Can I cancel a firmware update midway?

It is strongly discouraged. Cancelling a mid‑flash can corrupt the firmware, potentially brick the watch. If you must, use the force‑reboot method to access the bootloader and recover.

Will updating firmware affect my health data?

No. Health data is stored in the cloud via LG Health or Google Fit. The update only touches the watch’s operating system, not the cloud storage.

Do I lose my watch face customizations after an update?

Sometimes, especially with major firmware jumps, custom watch faces may need to be re‑installed. Keep screenshots of your preferred faces as a backup.


Final Thoughts

Firmware updates are vital to a smartwatch’s security, stability, and feature set. The LG G Watch 4’s firmware upgrade process can occasionally trip up even seasoned users, but with a methodical approach and the right tools, most problems can be solved quickly. Remember to prepare thoroughly, choose the right update path, and troubleshoot patiently. By treating firmware updates as a regular maintenance task—much like updating your phone or laptop—you’ll keep your G Watch 4 running smoothly for years to come.

Discussion (9)

RA
Raj 1 year ago
Still no official statement from LG about the OTA rollout. I’m waiting for them to confirm the battery recommendation.
GI
Giovanni 1 year ago
Got the update yesterday. My watch froze for like a minute, then restarted fine. Not sure if it's a firmware bug or something to do with my storage.
EL
Elena 1 year ago
I had the same thing. Turned off Bluetooth and removed the watch from the phone's app list before the OTA. That stopped the freeze. Probably a communication hiccup.
AL
Alex 1 year ago
It sounds like a known issue with the OTA handshake. LG had a patch on their site but I never heard about it. Might be worth checking the developer forum for a workaround.
VI
Viktor 1 year ago
Elena, thanks for clearing that up. I was going to call my data a loss, but you saved me from that panic.
TO
Tomas 1 year ago
Sure, because all smartwatches are basically just phones with a strap. Updating them is just like pushing a firmware button and hoping nothing blows up.
MI
Mikhail 1 year ago
I think the update wipes all data, like the watch turns into a fresh start every time. That’s why my steps were gone after the upgrade.
LU
Lucia 1 year ago
Thanks for the pointers, everyone. I did the 4.0.3 update last night and it worked fine. My watch is now 99% of its old self.
AL
Alex 1 year ago
The article mentions the 4.1 firmware glitch but didn't touch on the 4.2 beta. That version still has a bug where the heart‑rate sensor stops after an update if the watch has been in sleep mode for >5 days. I patched it by toggling the sensor off/on from the watch face menu.
SA
Sasha 1 year ago
By the way, the 12.6 update released last month has a documented issue that the watch can become unresponsive if you have any third‑party apps installed. The article missed that nuance. LG only fixed it in 12.7.
AL
Alex 1 year ago
Good catch, Sasha. I actually saw that in the changelog. I’d say LG’s documentation is still a bit lacking; they drop a lot of detail in the release notes.
EL
Elena 1 year ago
I read that the update can corrupt the watch's internal storage if the battery dips below 15% mid‑upgrade. I kept my battery above 30% the whole time and it went through cleanly. Worth the precaution.
MI
Mikhail 1 year ago
So you're saying the whole thing will just wipe my data? I thought the update removed everything.

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Contents

Elena I read that the update can corrupt the watch's internal storage if the battery dips below 15% mid‑upgrade. I kept my bat... on LG G Watch 4 Firmware Upgrade Issue Aug 19, 2024 |
Sasha By the way, the 12.6 update released last month has a documented issue that the watch can become unresponsive if you hav... on LG G Watch 4 Firmware Upgrade Issue Aug 19, 2024 |
Alex The article mentions the 4.1 firmware glitch but didn't touch on the 4.2 beta. That version still has a bug where the he... on LG G Watch 4 Firmware Upgrade Issue Aug 16, 2024 |
Lucia Thanks for the pointers, everyone. I did the 4.0.3 update last night and it worked fine. My watch is now 99% of its old... on LG G Watch 4 Firmware Upgrade Issue Aug 09, 2024 |
Mikhail I think the update wipes all data, like the watch turns into a fresh start every time. That’s why my steps were gone aft... on LG G Watch 4 Firmware Upgrade Issue Aug 07, 2024 |
Tomas Sure, because all smartwatches are basically just phones with a strap. Updating them is just like pushing a firmware but... on LG G Watch 4 Firmware Upgrade Issue Aug 05, 2024 |
Viktor Elena, thanks for clearing that up. I was going to call my data a loss, but you saved me from that panic. on LG G Watch 4 Firmware Upgrade Issue Aug 02, 2024 |
Giovanni Got the update yesterday. My watch froze for like a minute, then restarted fine. Not sure if it's a firmware bug or some... on LG G Watch 4 Firmware Upgrade Issue Aug 02, 2024 |
Raj Still no official statement from LG about the OTA rollout. I’m waiting for them to confirm the battery recommendation. on LG G Watch 4 Firmware Upgrade Issue Jul 29, 2024 |
Elena I read that the update can corrupt the watch's internal storage if the battery dips below 15% mid‑upgrade. I kept my bat... on LG G Watch 4 Firmware Upgrade Issue Aug 19, 2024 |
Sasha By the way, the 12.6 update released last month has a documented issue that the watch can become unresponsive if you hav... on LG G Watch 4 Firmware Upgrade Issue Aug 19, 2024 |
Alex The article mentions the 4.1 firmware glitch but didn't touch on the 4.2 beta. That version still has a bug where the he... on LG G Watch 4 Firmware Upgrade Issue Aug 16, 2024 |
Lucia Thanks for the pointers, everyone. I did the 4.0.3 update last night and it worked fine. My watch is now 99% of its old... on LG G Watch 4 Firmware Upgrade Issue Aug 09, 2024 |
Mikhail I think the update wipes all data, like the watch turns into a fresh start every time. That’s why my steps were gone aft... on LG G Watch 4 Firmware Upgrade Issue Aug 07, 2024 |
Tomas Sure, because all smartwatches are basically just phones with a strap. Updating them is just like pushing a firmware but... on LG G Watch 4 Firmware Upgrade Issue Aug 05, 2024 |
Viktor Elena, thanks for clearing that up. I was going to call my data a loss, but you saved me from that panic. on LG G Watch 4 Firmware Upgrade Issue Aug 02, 2024 |
Giovanni Got the update yesterday. My watch froze for like a minute, then restarted fine. Not sure if it's a firmware bug or some... on LG G Watch 4 Firmware Upgrade Issue Aug 02, 2024 |
Raj Still no official statement from LG about the OTA rollout. I’m waiting for them to confirm the battery recommendation. on LG G Watch 4 Firmware Upgrade Issue Jul 29, 2024 |