Reset pairing sequence on Oppo Enco X2

Introduction

The Oppo Enco X2 are premium true‑wireless earbuds that combine elegant design with advanced audio technology. They pair automatically with smartphones, tablets, and computers, but sometimes the pairing process can become confused. This may happen after a firmware update, after using the earbuds with multiple devices, or when the earbuds have been stored for a long period without power. When the earbuds refuse to connect, the most reliable solution is to reset the pairing sequence. This guide walks you through the entire process, explains why a reset may be necessary, and offers additional tips to keep your Enco X2 pairing smoothly in the future.

Why a Reset May Be Needed

Forgotten Pairings

Each time the Enco X2 connect to a new device, that device’s Bluetooth address is stored in the earbuds’ internal memory. Over time the list can become cluttered, especially if you frequently switch phones or laptops. When the list reaches its limit, new connections may be blocked, leading to “cannot pair” errors.

Firmware Glitches

Firmware updates bring new features and performance improvements, but they can also reset internal state variables incorrectly. A common symptom after an update is that the earbuds appear in the Bluetooth list of the phone but refuse to establish a stable link.

Battery Depletion

If the earbuds have been left in the case for an extended period without power, the internal battery can drop below the minimum threshold needed to maintain Bluetooth memory. When you finally turn them on, the earbuds may behave as if they have never been paired before, causing confusion for the device you try to connect.

Interference from Other Devices

Bluetooth works in the 2.4 GHz band, which is shared by Wi‑Fi routers, microwaves, and many other wireless peripherals. When several devices are operating in close proximity, the signal can become unstable, leading to intermittent connections that are difficult to troubleshoot without a clean slate.

Understanding the root cause helps you decide whether a simple reconnection attempt will suffice, or whether a full reset of the pairing sequence is the best approach.

Preparing for the Reset

Before you begin, gather the following items:

• The Oppo Enco X2 earbuds and charging case.
• A device with Bluetooth capability (smartphone, tablet, laptop).
• A stable power source for the charging case, especially if the earbuds have been idle for a long time.

Make sure the device you plan to pair with has Bluetooth turned on, and that any previously paired Bluetooth devices are either turned off or removed from the device’s Bluetooth list. This reduces the chance of the earbuds automatically reconnecting to an old device during the reset process.

Step‑by‑Step Guide to Resetting the Pairing Sequence

1. Fully Charge the Earbuds

Place both earbuds inside the charging case, close the lid, and connect the case to a power source using the supplied USB‑C cable. Allow the case to charge for at least 30 minutes. A full charge ensures that the reset process will not be interrupted by low battery warnings.

2. Perform a Hard Reset

A hard reset clears the Bluetooth memory and restores the earbuds to factory defaults. Follow these precise actions:

• With the case open, remove both earbuds.
• Press and hold the touch‑control area on both earbuds simultaneously for 10 seconds.
• You will feel a gentle vibration and hear a voice prompt saying “Reset successful”.

If you do not hear the prompt, repeat the press‑and‑hold action, making sure to keep the pressure steady.

3. Confirm the Reset

After the voice prompt, the earbuds will automatically turn off. Place them back into the case, close the lid, and wait for 10 seconds. Then open the case. The earbuds should display a flashing white LED on each earbud, indicating they are in pairing mode.

4. Forget the Enco X2 on Your Device

On the device you intend to pair with, go to the Bluetooth settings. Locate any existing entry named “Oppo Enco X2” or similar, tap on it, and select “Forget” or “Remove”. This step erases the old link from the device’s memory.

5. Initiate Pairing from the Device

Open the Bluetooth settings on your device and turn on scanning. The earbuds should appear as “Oppo Enco X2”. Tap the name to start the pairing process.

• If a passcode is requested, simply enter 0000.
• If the device asks for permission to access contacts or media, grant the permission to enjoy full functionality.

6. Verify the Connection

Once the pairing is successful, you will hear a confirmation tone in the earbuds and see a solid white LED on each earbud. Test the audio by playing a short clip. Ensure that both left and right channels produce sound and that the microphone works for calls.

7. Re‑connect Additional Devices

If you plan to use the Enco X2 with more than one device, repeat step 5 on each device. The earbuds can store up to 8 paired devices, but remember that the most recently used device will take priority for automatic reconnection.

Troubleshooting Common Issues

Even after a reset, you might still encounter difficulties. Below are the most frequent problems and their solutions.

Earbuds Not Entering Pairing Mode

• Check the battery level – If the LEDs do not flash, the earbuds may not have enough charge. Return them to the case and charge for another 15 minutes.
• Reset again – Occasionally the first hard reset does not register. Perform the press‑and‑hold sequence a second time.

Device Cannot Find the Earbuds

• Disable other Bluetooth devices – Turn off nearby Bluetooth accessories that may be competing for the same frequency.
• Restart the device’s Bluetooth – Turn Bluetooth off, wait five seconds, and turn it back on.

Audio Drops or Disconnects Frequently

• Reduce interference – Move away from Wi‑Fi routers, microwaves, or cordless phones.
• Update firmware – Open the Oppo Enco X2 app (if available) and check for firmware updates. Install any pending updates before attempting another pairing.

One Earbud Works, the Other Does Not

• Re‑pair each earbud individually – Place the working earbud back in the case, close the lid, and wait for the LEDs to turn off. Then remove the non‑working earbud and repeat the hard reset steps for that earbud alone.
• Clean the contacts – Gently wipe the metal charging contacts on the earbud and inside the case with a dry microfiber cloth.

Maintaining a Healthy Pairing Environment

Preventing future pairing problems is easier than fixing them. Adopt these habits to keep your Enco X2 ready for use at all times.

• Charge regularly – Even if you use the earbuds daily, place them back in the case at night. The case’s internal battery will keep them topped up.
• Update firmware promptly – New releases often contain bug fixes for Bluetooth stability.
• Avoid extreme temperatures – High heat can degrade the battery and affect Bluetooth radios. Store the case in a cool, dry place when not in use.
• Limit the number of paired devices – If you have more than eight devices, remove the oldest entries from the earbuds’ memory via the Oppo app or by resetting.

Frequently Asked Questions

Q: How many times can I reset the Enco X2 before they stop working?
A: The earbuds are designed to handle dozens of resets without issue. A reset merely clears the Bluetooth cache and does not affect hardware components.

Q: Does resetting erase the sound‑profile settings I customized in the app?
A: Yes, a full reset returns all settings, including equalizer presets and touch‑control preferences, to their factory defaults. You will need to re‑apply any custom configurations after pairing again.

Q: My phone says “Pairing not allowed” when I try to connect. What does this mean?
A: Some Android skins include a “Restricted device” setting that blocks unknown Bluetooth accessories. Check your phone’s security or Bluetooth policy settings and make sure the Enco X2 are allowed.

Q: Can I use the Enco X2 with a non‑Android device?
A: Absolutely. The earbuds follow the standard Bluetooth 5.2 protocol and work with iOS, Windows, macOS, and most Bluetooth‑enabled devices.

Q: Is there a way to reset only one earbud without affecting the other?
A: Yes. Place the earbud you wish to reset back in the case, remove the other earbud, and perform the hard‑reset press‑and‑hold on the single earbud for 10 seconds. The other earbud will remain paired.

Advanced: Using the Oppo Enco X2 App for a Soft Reset

While the hardware hard reset clears all memory, the Oppo Enco X2 companion app offers a “soft reset” that refreshes the Bluetooth link without deleting custom settings. This can be useful if you only need to resolve a temporary glitch.

1. Open the Oppo Enco X2 app on your smartphone.
2. Navigate to the Device Settings section.
3. Tap Reset Bluetooth Connection.
4. Confirm the action in the pop‑up dialog.

The app will temporarily disconnect the earbuds, clear the current Bluetooth session, and then re‑establish the link. This method retains your equalizer and touch‑control preferences.

When to Seek Professional Support

If you have followed every step in this guide and the earbuds still refuse to pair, the issue may be hardware related. Consider the following:

• Physical damage – Inspect the earbuds and case for cracks, water exposure, or bent contacts.
• Battery health – A swollen battery can interfere with Bluetooth circuitry.
• Warranty status – The Enco X2 come with a one‑year manufacturer warranty. If your device is still covered, contact Oppo customer service for a replacement or repair.

Provide the support team with the following information to expedite the process:

• Serial number (found on the case’s underside).
• Date of purchase.
• Detailed description of the issue and steps already taken.

Summary

Resetting the pairing sequence on the Oppo Enco X2 is a straightforward process that resolves most connectivity problems. By charging the earbuds, performing a hard reset, clearing old Bluetooth entries, and re‑pairing with your device, you restore a clean slate for reliable performance. Regular maintenance—such as keeping firmware up to date, charging the earbuds daily, and limiting the number of paired devices—will reduce the need for future resets. Should issues persist, the companion app offers a soft‑reset option, and Oppo’s support channels are ready to assist with any hardware concerns.

With these instructions, you can enjoy uninterrupted high‑fidelity audio from your Enco X2, whether you are commuting, exercising, or simply relaxing at home.