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Resolve Samsung Galaxy Buds Live Audio Drops Using Aukey 20000mAh

7 min read
#Battery #troubleshooting #fix #Bluetooth Audio #Galaxy Buds
Resolve Samsung Galaxy Buds Live Audio Drops Using Aukey 20000mAh

Samsung Galaxy Buds Live are known for their unique design and active noise cancellation features, but many users report intermittent audio drops during long listening sessions. These drops can be caused by a variety of factors, ranging from firmware glitches to power management issues on the paired smartphone. A reliable power source can dramatically improve the stability of the Bluetooth connection, and the Aukey 20000 mAh power bank is an excellent tool for keeping both your phone and your buds in top condition.
Below is a detailed guide on how to resolve audio drops with Samsung Galaxy Buds Live while leveraging the Aukey power bank to keep the signal steady.


Understanding the Root Causes of Audio Drops

Before diving into solutions, it is useful to understand why audio drops happen. The most common reasons include:

  • Bluetooth Interference
    The 2.4 GHz band is crowded with Wi‑Fi routers, microwaves, and other Bluetooth devices. Interference can cause packet loss and result in audio hiccups.

  • Low Power Levels
    When the phone’s battery drops below a critical level, the operating system may throttle Bluetooth performance to conserve power. Similarly, the Buds Live themselves have a finite battery that can affect signal strength.

  • Firmware Bugs
    Out‑of‑date firmware on either the earbuds or the phone can introduce connectivity bugs that manifest as audio drops.

  • Hardware Issues
    Faulty charging ports or a worn‑out cable can reduce the effective power delivered to the earbuds, causing sudden signal loss.

  • Background Apps
    Apps that consume bandwidth or interfere with Bluetooth can disrupt audio playback.


Why the Aukey 20000 mAh Power Bank Helps

A power bank keeps your phone from draining and can also be used to charge the earbuds themselves. A stable power supply has several benefits:

  • Consistent Bluetooth Performance
    Phones that are well‑charged maintain full CPU and radio resources, which reduces packet loss.

  • Reduced Heat Generation
    A phone that is not constantly fighting for battery life generates less heat, which in turn improves the Bluetooth module’s performance.

  • Extended Earbud Usage
    When the earbuds are charged from the power bank, they are less likely to drop out due to a low internal battery.

  • Convenience
    The Aukey 20000 mAh has a USB‑C fast‑charge port, allowing rapid top‑ups for both phone and earbuds.


Step‑by‑Step Troubleshooting Guide

1. Verify Firmware Updates

  1. Update the Earbuds

    • Open the Galaxy Wearable app on your phone.
    • Navigate to EarbudsSettingsSoftware update.
    • Follow the prompts to install any available firmware.
    • Reboot the earbuds after the update.
  2. Update the Phone

    • Go to SettingsSoftware update and install the latest OS patches.
    • Update the Galaxy Wearable app itself.

Why this matters: Many audio drop bugs were fixed in recent firmware releases. Out‑of‑date software can mismanage the Bluetooth connection.

2. Reset the Galaxy Buds Live

A full reset clears any corrupted pairing data.

  1. Place the earbuds in the charging case and close the lid.
  2. Wait 15 seconds.
  3. Open the lid and press the touch sensors on both earbuds simultaneously for 5 seconds until the indicator light flashes.
  4. The earbuds will emit a beep and flash green, indicating a successful reset.

After the reset, re‑pair the earbuds through the Galaxy Wearable app.

3. Re‑pair the Earbuds

  1. Forget the earbuds from the phone’s Bluetooth list.
  2. Put the earbuds in pairing mode as described above.
  3. Select them from the list in the Galaxy Wearable app and follow the pairing wizard.

A clean pairing eliminates residual interference and ensures the latest authentication keys are used.

4. Check Your Phone’s Battery Level

If your phone’s battery is below 20 %, the system may throttle Bluetooth. Connect the phone to the Aukey power bank before initiating long listening sessions:

  1. Use the USB‑C cable that came with the Aukey power bank.
  2. Plug the phone into the power bank.
  3. Observe the battery icon; it should show charging or a high battery percentage.

5. Use the Aukey Power Bank to Charge the Earbuds

Charging the earbuds directly from the power bank removes dependency on the phone’s battery.

  1. Remove the earbuds from the case.
  2. Connect the USB‑C cable to the earbud’s charging port.
  3. Plug the other end into the Aukey power bank.
  4. Charge until the indicator light turns solid (full charge).
  5. Return the earbuds to the case to avoid any accidental disconnection during playback.

This method ensures that the earbuds maintain a steady battery level, preventing sudden audio dropouts caused by low power.

6. Manage Bluetooth Interference

  • Change Wi‑Fi Channel
    Access your router’s settings and switch to a channel with less congestion (e.g., 6 or 11 for 2.4 GHz).

  • Limit Nearby Bluetooth Devices
    Turn off or disconnect other Bluetooth devices when using the Buds Live.

  • Keep the Earbuds Close
    Stay within the recommended range (approximately 10 meters) to reduce the chance of packet loss.

7. Disable Background Apps

Close apps that consume significant CPU or network resources:

  1. Swipe up to access the recent apps view.
  2. Swipe away apps that you do not need during audio playback.

Also, consider enabling Battery Saver mode to prevent the OS from throttling Bluetooth.

8. Test the Setup

After performing all steps, play a continuous audio track:

  • Monitor for Drops
    Listen for any pauses or crackles.

  • Check Battery Consumption
    Observe the phone’s battery drain rate. It should remain stable if the Aukey power bank is providing sufficient power.

If drops still occur, try using a different USB‑C cable or a fresh power bank to rule out hardware issues.


Advanced Tips for Power Management

  • Use Adaptive Battery
    On Android, enable Adaptive Battery in SettingsBattery to let the system learn which apps use Bluetooth most often, potentially improving connectivity.

  • Enable USB‑C Fast Charge
    When charging the phone from the Aukey power bank, use the USB‑C fast‑charge port (often labeled “Fast Charge”). This delivers higher wattage and reduces charging time.

  • Keep the Earbud Case Open
    When using the earbuds for extended periods, leave the case partially open to prevent overheating.


Frequently Asked Questions

Q: My audio drops only when I’m in a crowded area. What can I do?
A: Switch to a less congested Wi‑Fi channel and avoid using other Bluetooth devices. The Aukey power bank will maintain power for your phone, but environmental interference remains a separate factor.

Q: Why does the audio drop after a few minutes even though the battery is high?
A: This can be due to a firmware glitch. Make sure both the earbuds and phone are running the latest software. If the issue persists, a full reset and re‑pair may help.

Q: Is the Aukey power bank compatible with other earbud brands?
A: Yes, as long as the earbuds support USB‑C charging. The power bank’s USB‑C output is universal.


Conclusion

Audio drops with Samsung Galaxy Buds Live often stem from a combination of software bugs, low battery levels, and interference. By ensuring the earbuds and phone firmware are up to date, resetting and re‑pairing, and most importantly, using the Aukey 20000 mAh power bank to keep both devices fully charged, you can eliminate most instances of audio dropouts. The power bank not only extends your phone’s battery life but also stabilizes the Bluetooth signal by preventing power throttling. Follow the steps above, and enjoy uninterrupted, high‑quality audio wherever you go.

Discussion (10)

SO
Sofia 1 year ago
For those interested in the low‑level cause: Android’s Bluetooth stack uses the HCI UART driver, which can enter a low‑power mode (BT Sleep) when the host’s battery level falls below a threshold set in the vendor’s init.rc. The vendor can expose this threshold via the sysfs file /sys/class/bluetooth/hci0/power/low_power_mode. Changing that value to ‘0’ (with root) prevents the radio from sleeping, but it also increases power consumption. The Aukey bank simply keeps the host above that threshold, so the driver never triggers the sleep state. If you’re comfortable with adb, you can check the current value with `cat /sys/class/bluetooth/hci0/power/low_power_mode`.
AN
Anzhela 1 year ago
So you’re saying I could just edit that file instead of buying a powerbank? Do I need root for that?
SO
Sofia 1 year ago
Yes, you need root access. Use `su -c 'echo 0 > /sys/class/bluetooth/hci0/power/low_power_mode'`. Keep in mind it will drain your battery faster.
LU
Luca 1 year ago
Thanks for the detailed breakdown. I’ll grab the Aukey and try the cable tip tomorrow.
MI
Mirek 1 year ago
The real issue is power‑management on the phone side. When the battery drops, Android throttles the Bluetooth LE stack to conserve energy, which shows up as those intermittent audio cuts. A high‑capacity power bank like the Aukey supplies a stable 5 V at around 2 A, preventing the OS from entering the low‑power Bluetooth mode. Just make sure you use a good quality USB‑C cable; cheap cables can cause voltage sag and re‑trigger the throttle.
SV
Svetlana 1 year ago
I had the same problem and switching to a premium USB‑C cable solved it. The cheap ones were the real culprits.
LE
Leopoldo 1 year ago
I gave the Aukey 20000 mAh a spin with my Galaxy Buds Live and the drops basically vanished. Guess the extra juice keeps the phone's BT radio from throttling.
CA
Cassius 1 year ago
Are you sure it’s the power bank and not the recent firmware? I’ve seen the same issue disappear after a simple OTA update.
BR
Bryn 1 year ago
the buds need a 2A charger otherwise they keep dropping. i read that on a forum.
MI
Mirek 1 year ago
That’s a misunderstanding. The Buds draw about 0.5 A during playback. The audio drops aren’t caused by insufficient charger amperage, they’re a Bluetooth‑radio throttling issue, not a charging one.
CA
Cassian 1 year ago
Power bank won’t fix a firmware bug. If Samsung’s software is glitching, you need a proper update, not just more juice.
LE
Leopoldo 1 year ago
True, a bug needs a patch, but many users notice the drops only when the phone is low on power. The power bank just keeps the phone out of that low‑power state while they wait for a fix.
XA
Xavier 1 year ago
i didnt even notice any drop after i got a new charger
JU
Julianna 1 year ago
I ran a week‑long test with three different phones (a Pixel, a OnePlus and a Galaxy S23) and three power sources: the stock charger, a 30 W USB‑C wall wart, and the Aukey 20000 mAh bank. On the stock charger, each device showed at least one audio drop per 2‑hour session once the battery fell below 25%. The wall wart performed slightly better but still had occasional stutters when the phone entered its adaptive battery mode. The Aukey bank, when set to its 5 V/2 A output, eliminated the drops completely on all three phones. I also disabled ‘Background activity restriction’ for the music app and turned off Wi‑Fi scanning while listening. Those two tweaks shaved another 0.5 seconds off the latency and stopped the occasional “popping” sound. Bottom line: a stable power source plus a few Android settings tweaks solves the problem for most users, but if you’re on a custom ROM you may still need to flash the latest Bluetooth driver from XDA.
DM
Dmitri 1 year ago
Sounds like a lot of work for a powerbank. Most people just want music, not a lab experiment.
CA
Cassian 1 year ago
If you’re already fiddling with ROMs, you might as well drop the buds and get a wired headset. No Bluetooth nonsense.
AN
Anzhela 1 year ago
I’ve been using the Buds Live for a month now and the audio would cut out after about an hour when my phone was below 20% battery. I tried resetting the buds and even paired them with a different phone, same thing. Then I read about the Aukey 20000 mAh power bank and thought, why not? I plugged the phone into the power bank while listening, and the drops stopped completely. It feels like the phone’s power‑saving mode was throttling the Bluetooth radio once the battery got low. Also, disabling ‘Battery Optimization’ for the Spotify app helped a bit. Just wanted to share in case anyone else is dealing with the same glitch.
BR
Bryn 1 year ago
Nice find! I actually got rid of the problem by updating the Buds firmware to 1.0.2. The update fixed a lot of stability issues. Powerbank is a good backup though.
LE
Leopoldo 1 year ago
Both work, but the powerbank is a quick fix if you’re out and about. Firmware updates can be finicky, especially if your phone’s on a custom ROM.
DM
Dmitri 1 year ago
Those Aukey power banks are overpriced for what they do. You can get a 10000 mAh one for half the price and it’ll do the same job.
CA
Cassian 1 year ago
Sure, if you don’t mind recharging it every few days. The 20 k mAh model lasts a week on a phone + buds combo.

Join the Discussion

Contents

Dmitri Those Aukey power banks are overpriced for what they do. You can get a 10000 mAh one for half the price and it’ll do the... on Resolve Samsung Galaxy Buds Live Audio D... Sep 14, 2024 |
Anzhela I’ve been using the Buds Live for a month now and the audio would cut out after about an hour when my phone was below 20... on Resolve Samsung Galaxy Buds Live Audio D... Sep 12, 2024 |
Julianna I ran a week‑long test with three different phones (a Pixel, a OnePlus and a Galaxy S23) and three power sources: the st... on Resolve Samsung Galaxy Buds Live Audio D... Sep 08, 2024 |
Xavier i didnt even notice any drop after i got a new charger on Resolve Samsung Galaxy Buds Live Audio D... Sep 08, 2024 |
Cassian Power bank won’t fix a firmware bug. If Samsung’s software is glitching, you need a proper update, not just more juice. on Resolve Samsung Galaxy Buds Live Audio D... Sep 07, 2024 |
Bryn the buds need a 2A charger otherwise they keep dropping. i read that on a forum. on Resolve Samsung Galaxy Buds Live Audio D... Aug 27, 2024 |
Leopoldo I gave the Aukey 20000 mAh a spin with my Galaxy Buds Live and the drops basically vanished. Guess the extra juice keeps... on Resolve Samsung Galaxy Buds Live Audio D... Aug 25, 2024 |
Mirek The real issue is power‑management on the phone side. When the battery drops, Android throttles the Bluetooth LE stack t... on Resolve Samsung Galaxy Buds Live Audio D... Aug 22, 2024 |
Luca Thanks for the detailed breakdown. I’ll grab the Aukey and try the cable tip tomorrow. on Resolve Samsung Galaxy Buds Live Audio D... Aug 22, 2024 |
Sofia For those interested in the low‑level cause: Android’s Bluetooth stack uses the HCI UART driver, which can enter a low‑p... on Resolve Samsung Galaxy Buds Live Audio D... Aug 20, 2024 |
Dmitri Those Aukey power banks are overpriced for what they do. You can get a 10000 mAh one for half the price and it’ll do the... on Resolve Samsung Galaxy Buds Live Audio D... Sep 14, 2024 |
Anzhela I’ve been using the Buds Live for a month now and the audio would cut out after about an hour when my phone was below 20... on Resolve Samsung Galaxy Buds Live Audio D... Sep 12, 2024 |
Julianna I ran a week‑long test with three different phones (a Pixel, a OnePlus and a Galaxy S23) and three power sources: the st... on Resolve Samsung Galaxy Buds Live Audio D... Sep 08, 2024 |
Xavier i didnt even notice any drop after i got a new charger on Resolve Samsung Galaxy Buds Live Audio D... Sep 08, 2024 |
Cassian Power bank won’t fix a firmware bug. If Samsung’s software is glitching, you need a proper update, not just more juice. on Resolve Samsung Galaxy Buds Live Audio D... Sep 07, 2024 |
Bryn the buds need a 2A charger otherwise they keep dropping. i read that on a forum. on Resolve Samsung Galaxy Buds Live Audio D... Aug 27, 2024 |
Leopoldo I gave the Aukey 20000 mAh a spin with my Galaxy Buds Live and the drops basically vanished. Guess the extra juice keeps... on Resolve Samsung Galaxy Buds Live Audio D... Aug 25, 2024 |
Mirek The real issue is power‑management on the phone side. When the battery drops, Android throttles the Bluetooth LE stack t... on Resolve Samsung Galaxy Buds Live Audio D... Aug 22, 2024 |
Luca Thanks for the detailed breakdown. I’ll grab the Aukey and try the cable tip tomorrow. on Resolve Samsung Galaxy Buds Live Audio D... Aug 22, 2024 |
Sofia For those interested in the low‑level cause: Android’s Bluetooth stack uses the HCI UART driver, which can enter a low‑p... on Resolve Samsung Galaxy Buds Live Audio D... Aug 20, 2024 |