Fixing Lenovo Mirage Solo Wi‑Fi Connectivity After Factory Reset

Understanding the Impact of a Factory Reset on Your Mirage Solo

When you perform a factory reset on the Lenovo Mirage Solo, the headset restores every setting to its original state. This includes network configurations, app data, user preferences, and any tweaks you made to Wi‑Fi or Bluetooth. The consequence is that any custom Wi‑Fi credentials you had saved are wiped out, and the device must reconnect to a network from scratch.

In many cases, the headset simply forgets the previous network and displays the usual “Connect to Wi‑Fi” prompt. However, users often report persistent issues such as:

• The Wi‑Fi icon is missing from the status bar
• The headset searches for networks but never shows any SSIDs
• The headset detects Wi‑Fi but cannot establish a connection
• The device reports “No Internet” even though other devices on the same router work fine

These symptoms are usually rooted in one of the following areas:

• Incorrect or missing Wi‑Fi credentials
• Firmware or software bugs that surface after a reset
• Configuration conflicts caused by the new Android build that runs on the Mirage Solo
• Physical or environmental factors (router distance, signal interference)

The following guide walks you through a systematic approach to restoring Wi‑Fi connectivity on a Mirage Solo after a factory reset. It blends basic diagnostics with advanced fixes that should cover the vast majority of scenarios.

Pre‑Setup Checklist

Before you dive into troubleshooting, make sure you have the following ready:

Step 1: Verify the Network in Settings

1. Put the headset on and press the Menu button to bring up the main interface.
2. Navigate to Settings → Network & Internet → Wi‑Fi.
3. Make sure the Wi‑Fi toggle is set to On.
4. If the toggle is greyed out, the headset may be in Airplane mode. Turn off Airplane mode in the quick‑settings panel.

If you see the Available Networks list but none appear, proceed to the next step. If the list is completely blank, the device’s Wi‑Fi radio may be disabled.

Step 2: Reset the Wi‑Fi Configuration

Sometimes the internal Wi‑Fi database is corrupted after a factory reset. Clearing it forces the device to rebuild the list.

1. In Network & Internet, tap Advanced.
2. Choose Forget all networks.
3. Confirm the action.
4. Restart the headset.
5. After reboot, return to Wi‑Fi and select your network from the list.
6. Enter the password and tap Connect.

If the network still does not appear, proceed to the next step.

Step 3: Test the Wi‑Fi Signal Strength

The headset’s Wi‑Fi performance can degrade if you are too far from the router or if there are obstacles.

1. With the headset off, stand near the router.
2. Put the headset on and observe the Wi‑Fi signal bars.
3. If the bars show 2 or fewer, move closer to the router.
4. Try a different frequency band: most Mirages Solo use the 2.4 GHz band by default. If your router broadcasts 5 GHz only, switch it to dual‑band or enable 2.4 GHz.

Step 4: Update the Device’s Software

A post‑reset environment may run an older Android build that had Wi‑Fi bugs. Keeping the headset up to date is essential.

1. Open Settings → About device.
2. Tap Software updates.
3. If an update is available, download and install it.
4. The headset will restart automatically after installation.

After updating, repeat the Wi‑Fi connection process.

Step 5: Check for Interference and DHCP Issues

If the headset detects the network but cannot establish a connection, the problem may lie with the router’s DHCP server or the network’s security settings.

1. DHCP:

   • Log into your router’s admin panel.
   • Ensure that DHCP is enabled and the IP address pool is large enough.
   • If you have static IP reservations, double‑check that the headset’s MAC address is correctly entered.

2. Security Mode:

   • The Mirage Solo supports WPA2‑PSK.
   • If your router uses WPA3 or a mixed mode, switch it to WPA2‑PSK only for testing.

3. Channel Selection:

   • Set the router to channel 6 (or 1 or 11 for 2.4 GHz) to avoid heavy traffic.

Step 6: Reset Network Settings in Android

If basic Wi‑Fi settings are still problematic, resetting the entire network stack may help.

1. Open Settings → System → Reset options.
2. Tap Reset Wi‑Fi, mobile & Bluetooth.
3. Confirm the reset.
4. After the device restarts, attempt to connect to your Wi‑Fi network again.

This step wipes all network configurations, so you will need to re‑enter passwords for all previously used networks.

Step 7: Enable Developer Options and Check Logs

For advanced users, enabling Developer Options allows you to view system logs that can pinpoint Wi‑Fi failures.

1. Enable Developer Options:

   • In Settings → About device, tap Build number seven times.
   • Return to Settings and open Developer options.

2. Enable Wi‑Fi Debugging:

   • In Developer options, scroll to Wireless & networks.
   • Enable Wi‑Fi debugging and Log Wi‑Fi events.

3. View Logcat:

   • Connect the headset to a computer via USB and launch Android Studio or use the adb logcat command.
   • Filter for WIFI or wifi tags to identify error messages.

Typical error codes to watch for:

• wifi: Authentication failure – wrong password or mismatched encryption.
• wifi: No DHCP lease – router not providing an IP address.
• wifi: Scan failed – radio hardware issue.

If you notice persistent error codes, note them and search the internet or Lenovo support forums for the specific code.

Step 8: Factory Reset the Router (If Necessary)

If other devices on the same network work flawlessly, the issue is likely with the headset. However, if the router’s firmware is outdated or corrupted, resetting it can help.

1. Locate the Reset button on the router (usually a small pinhole).
2. Hold it for 10–15 seconds until the router’s LEDs flash.
3. Reconfigure the network SSID, password, and security settings.
4. Try connecting the Mirage Solo again.

Step 9: Test with a Different Network

To isolate whether the problem is with your home network or the headset, attempt to connect to an alternate Wi‑Fi network (e.g., a mobile hotspot, a public hotspot, or a friend’s router).

1. Enable Mobile Hotspot on a smartphone.
2. Share the Wi‑Fi credentials with the headset.
3. Observe whether the headset connects.

If the headset works on another network, the original router’s configuration likely requires adjustments. If it fails on all networks, the headset may have a deeper hardware or software issue.

Step 10: Contact Lenovo Support

If all of the above steps have been exhausted and Wi‑Fi remains unreachable, it is time to seek professional assistance.

• Warranty Check: Confirm whether the headset is still under warranty.
• Support Ticket: Visit the Lenovo Support website and submit a ticket describing all troubleshooting steps already performed.
• Service Center: For in‑person repair, locate the nearest Lenovo authorized service center.

Quick Reference Cheat Sheet

• Forget all networks → Reset internal Wi‑Fi list
• Reset Wi‑Fi, mobile & Bluetooth → Clear all network stacks
• Enable WPA2‑PSK on router → Avoid WPA3 compatibility issues
• Channel 1/6/11 → Least interference for 2.4 GHz
• Developer options → Log Wi‑Fi events → Identify error codes

Final Thoughts

A factory reset can feel like a clean slate, but it also removes every custom setting that allowed your Mirage Solo to connect seamlessly to your home network. By following the steps above, you can systematically verify the device’s Wi‑Fi stack, the router’s configuration, and the environmental factors that influence connectivity. Most users find that a combination of resetting the Wi‑Fi database, updating firmware, and adjusting router security settings resolves the issue.

If the headset still refuses to connect, you have now ruled out the most common causes. At that point, Lenovo support or an authorized repair center will be the next logical step.